Spanish Representative for Customer Support

Do you have excellent communication skills in Spanish? Are you interested in working in a dynamic and multicultural environment? This is your chance to work as a Customer Service and Sales Support in B2B Hellas!

Who are we: Each Customer Unique Experience. B2B is a global business customer service company connecting some of the biggest brands with their customers.

What you are bringing:

• Excellent command of Spanish language (native or professional)
• Proven customer service experience or experience as a customer service representative
• Effective Telephone communication and listening skills
• Focused on customer needs and the ability to adapt/respond to different types of personalities
• Excellent communication and presentation skills
• Ability to prioritize, and manage time effectively

What you are going to do:

• Outbound call management
• Identify and evaluate the needs of customers to achieve their satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information using the appropriate methods/tools
• Meet personal/customer service team goals and call handling quotas
• Follow communication procedures, guidelines, and policies

What we offer:

• Competitive remuneration package (14 salaries)
• Bonus calculated on performance
• Taxi service to take you home after the shift (!)
• Contract from 6 to 12 months with the possibility of renewal
• Excellent working environment in newly refurbished offices

Job Tags: Αθήνα - Αττική, Ισπανικά