Portuguese-Speaking Customer Care Officers

Reference Number: GR_CCOPT1018
The position:
We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens.

The main responsibilities of the position include:
• Dealing with clients’ inquiries via live chat, email and telephone
• Performing personal clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

Main requirements:
• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Native Portuguese speaker with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

Benefit from:
• Attractive remuneration package
• Private health insurance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Type of employment: Full time

Job Tags: Πορτογαλικά