Italian Speaking Customer Support Agent ΠΛΗΡΗΣ

Job description

• Inbound, outbound phone calls and email correspondence solving simple customer concerns
• Coordination of activities between customers and partners
• Developing the FAQ
• Tracking customer behaviour
• Basic troubleshooting
• Collecting customer’s feedback and responding to customer’s reviews

Candidate Profile

• Conscientious individual, team player with a strong work ethic
• Customer oriented mindset
• Analytical thinker with a desire for constant self-development
• Exceptionally good command of the Italian language
• Previous experience in any type of customer support

Benefits

• Full remuneration package and professional development opportunities in a merit-based work environment
• Monday to Friday, 8h work – plus paid overtime
• Training and development opportunities in an orchestrated business environment
• Extra private health insurance
• Provided parking area
• Free coffee, refreshments and snacks

Job Tags: MS Office, Αγγλικά, Αθήνα - Αττική, Ιταλικά