Systems Requirement Analyst
SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries.
For our Operations in Greece we currently are looking for a Systems Requirement Analyst
in order to strengthen our IT Development Department.
The jobholder is responsible for:
Serving as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
Developing requirements specifications according to guidelines
Understanding software development lifecycle and payments processing
Taking part in sessions/ meetings in order to better understand business needs and be able to document them
Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements
Working in cooperation with various teams in the IT organization such as developers, architects test analysts and project managers
Performing additional job duties as required
Working on moderately complex projects with moderate to high breadth of responsibility
SYSTEMS SUNLIGHT S.A. ranks among the world's top multinational producers of energy products and systems while is active in the design, production and distribution of batteries with a manpower that exceeds 800 employees in Greece and abroad. With a production range of more than 1,500 specialized products, SYSTEMS SUNLIGHT S.A. covers the energy needs of sectors with particularly high demands, including Industry, Transportation, Telecommunications, Defense...
... Construction and Infrastructure.
Our company seeks to hire an IT Service Desk Analyst to provide support to the IT team. The role reports to the IT Manager and is based in Athens, Greece.
Act as a single point of contact for phone calls and emails from internal customers regarding IT issues and queries;
Logs all incidents and requests in the Incident Management Tool from identification through resolution;
Analyze and resolve incidents and requests regarding use of application software or hardware;
Escalate to other IT teams and engage other service resources to resolve incidents that are beyond the scope of ability or responsibility;
Follow up to ensure incidents are resolved, requests are filled, and the customer communication is complete;
Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner;
Maintain a high degree of customer service and an end-to-end customer experience through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with professional attitude for all support queries and requests.
SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. For our Operations in Greece we currently are looking for a Systems Engineer in order to strengthen our IT Infrastructures Department. The jobholder will be...
... responsible for:
Providing expert judgment and analysis for the design, development and implementation of technical products and systems related to Windows and Active Directory
Resolving highly-complex technical issues, conducting advanced research, and identifying product/service innovations
Interacting with all other Information Technology personnel to identify and correct issues
Designing the Windows environment; Performing system administration, installation, problem isolation, and resolution on Windows and Active Directory systems
Deploying, maintaining, and managing Windows systems in a virtual environment such as VMwarePerforming capacity planning for Windows, Windows applications and Active Directory systems and services
Anticipating growth demands and responds with action plans accordingly
Proactively ensuring the highest levels of systems and infrastructure availability
Providing coaching to other team members whenever required
Performing additional job duties as required
Άμεση πρόσληψη σε ξενοδοχείο στην Τορώνη Χαλκιδικής. Ζητάμε 2 καμαριέρες, έστω με μικρή εμπειρία σε καθαριότητες. Διαμονή, διατροφή, ασφάλεια, μισθό 800 ευρώ. Βιογραφικά με φωτογραφία στο παρακάτω email.
Ζητάμε καμαριέρα στο Καλαμίτσι Χαλκιδικής, σε μικρό ξενοδοχείο, έστω με κάποια εμπειρία σε καθαριότητες. Άμεση πρόσληψη. Διαμονή, διατροφή, ασφάλεια, μισθό 800 ευρώ. Βιογραφικό με φωτογραφία στο παρακάτω email.
Έχεις μερικές γνώσεις Adobe illustrator και θέλεις να βγάλεις κάποια χρήματα από το σπίτι σου; (Όχι πολλά) Πάρε με τηλέφωνο. Απασχόληση 3 ώρες την ημέρα για 20 μέρες το μήνα, μισθός 200 ευρώ. Πιθανότητες εξέλιξης. Πληροφορίες κ. Παππάς.