Sales Support Officer
We are looking for a Sales Support Officer with critical problem solving ability and communication skills to join our team. We want a reliable professional, with the ability to analyze and interpret information quickly and resolve and issues that arise.
Main Responsibilities / Accountabilities
As a member of the Sales Support Division, you 39;ll need to:
Acknowledge agents by responding to emails, texts, and phone calls, and deal with problems as they arise
Exert attention to detail, as agents may have the same problems; report the problems as necessary
Update all contact information for agents
Gather all necessary paperwork to examine a agents’ application for cooperation
Perform risk assessment to understand the level, significance and scope of risk and ask for the relevant supporting material from partners in partnership with sales Supervisors
Prepare contracts and open partner’s accounts in systems
Highlight or escalate areas of concern
Provide any necessary data or reports to the sales team
Perform various general administrative duties including filing reports or presenting sales team with necessary documents
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