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05 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.  SIA plans to...

... create a “Competence Centre” in Athens aiming to address the card business development activities for the SIA Group, to provide “best in class” card processing services in Greece and other European countries via the usage of the HPS PowerCARD suite.
 For our new dedicated PowerCARD Centre of Excellence in Athens we are currently are looking for a Systems Requirement Analystin order to strengthen our IT Development Department.

The jobholoder will be responsible for:

§Serving as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
§Developing requirements specifications according to guidelines
§Understanding software development lifecycle and payments processing
§Taking part in sessions/ meetings in order to better understand business needs and be able to document them
§Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
§Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements
§Working in cooperation with various teams in the IT organization such as developers, architects test analysts and project managers
§Performing additional job duties as required
§Working on moderately complex projects with moderate to high breadth of responsibility

Requirements:
§   At least 1 year of related experience preferable within the Banking industry
§   Bachelor’s Degree (a master’s Degree will be considered an advantage) on following subjects: Computer science/information technology, information management systems, business information systems,  electrical/electronic engineering, mathematics or science
§   Practical experience in business analysis and specifications for new or modified systems
§   Knowledge of the Card industry (Issuing, acquiring, POS, payment schemes) will be considered an asset 
§   Advanced skills in Microsoft Office Suite and Microsoft Project
§   Excellent command of English language

Other Skills:
 
§  Working effectively with others in a team environment while enhancing a positive atmosphere
§  Strong ability to interpret a business need and evaluate all options to identify potential solutions
§  Excellent communication, problem solving and decision making skills. Customer oriented perception

Our company offers

Competitive salary
Private medical program
Training and Development opportunities
Continuous opportunities for career development in a dynamic, international environment



Please send your CV to [Για να στείλετε τo βιογραφικό σας κάντε κλικ εδώ] quoting the job title “Systems Requirement Analyst" in the subject.
 
More details about the company can be found here; https://www.sia.eu/en

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05 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries. For our new dedicated...

... PowerCARD Centre of Excellence in Athens we are currently are looking for a Test Associate
 
in order to strengthen our Test Center Department.
 
The jobholder will be responsible for:
§  Developing and executing formal test plans to ensure the delivery of quality software applications
§  Participating in test planning, writing test cases/scripts, test case automation and test execution.  Testing may include application, network, system, regression and user acceptance testing. Testing monitoring of test environment readiness, testing case execution and defect information
§  Performing activities around building and executing test scripts that either validates system functionality or system performance requirements on small to medium sized projects, or small components of larger projects
§  Working with Development and Business community to work through requirements and issues when developing and executing upon the defined scenarios provided.Post execution activities will include basic internal and external communications

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05 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.   SIA plans to...

... create a “Competence Centre” in Athens aiming to address the card business development activities for the SIA Group, to provide “best in class” card processing services in Greece and other European countries via the usage of the HPS PowerCARD suite.
 
For our new dedicated PowerCARD Competence Centrein Athens we are currently are looking for a Test Analyst in order to strengthen our Test Center Department.

The jobholder will be responsible for
 
§  Developing and execute formal test plans to ensure the delivery of quality software applications
§  Working with Development and Business community to define the scope of testing required
§  Designing test cases in terms of functional checks described in the documentation relating to project to be tested
§  Participating in test planning, writing test design executions and preparing scripts of integration test execution
§  Testing may include system integration test, regression and user acceptance testing
§  Testing monitoring of test environment readiness, testing case execution and defect information
§  Designing, executing and validating stress test scenarios of high seasonal demand
  
Requirements

§Bachelor’s Degree/Certifications in Information Technology
§2+ years of related Technical experience
§Prior working experience in System Integration, Regression, & User Acceptance Testing
§Prior experience in Testing Visa & MasterCard simulator and knowledge of POS & Base24
§Previous IT development experience, preferably in the banking related sector (Core banking host systems, Issuing & Acquiring) will be considered as a plus
§Previous experience in card management systems and solutions, frameworks will be considered as an asset
§Prior programming experience using Java & Oracle technology stack and/or Cobol will be considered as a plus
§Knowledge and proven experience of MS SQL queries 
§Very good command of English language
 
Other Skills
 
§  Working effectively with others within a team environment while enhancing a positive atmosphere
§  Strong organizational and problem-solving skills
§  Ability to work independently with management and technical groups within the functions they support
§  Good understanding of the key processes in the business and the business rules that impact the development and/or implementation of information systems
§  Ability to quickly assess situations, identify potential impacts and resolve and communicate effectively
§  Effectively interact and communicate with varying internal departments
 
Our company offers
 
§  Competitive salary
§  Private medical program
§  Training and Development opportunities
§  Continuous opportunities for career development in a dynamic, international environment

Please send your CV to [Για να στείλετε τo βιογραφικό σας κάντε κλικ εδώ] quoting the job title “Test Analyst'’ in the subject.

 
More details about the company can be found here; https://www.sia.eu/en
 
 
 
 
 

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05 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.   SIA plans to...

... create a “Competence Centre” in Athens aiming to address the card business development activities for the SIA Group, to provide “best in class” card processing services in Greece and other European countries via the usage of the HPS PowerCARD suite.
 
For our new dedicated PowerCARD Competence Centrein Athens we are currently are looking for a Project Analyst in order to strengthen our Client Support Department.
The jobholder will be responsible for:
§Performing project management activities for Requests for Change [RfC] of medium complexity
§Defining the RfC brief and setting client expectations in respect of deliverables
§Managing, maintaining and tracking the overall delivery plan, controls, budget and work assignments according to established SIA governance
§Reporting RfC status (schedule, cost, benefit, risk, issues and scope) to all stakeholders on a regular agreed basis
§Building strong partnerships with the Relationship Managers and other client support teams to align business objectives to meet the needs and service expectations of the Clients
§Facilitating the Client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements
§Undertaking operation improvement projects and/or to facilitate projects for audit purposes

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05 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.       SIA plans...

... to create a “Competence Centre” in Athens aiming to address the card business development activities for the SIA Group, to provide “best in class” card processing services in Greece and other European countries via the usage of the HPS PowerCARD suite.
 
 
 
For our new dedicated PowerCARD Competence Centrein Athens we are currently are looking forSr. Application Developers Java & Oracle in order to strengthen our IT Development Department.

The jobholder will be responsible for:
§  Writing code, programing, testing, and analyzing new application software
§  Consulting Business Analysts to determine software or system functional specifications
§  Designing and developing applications, based on user defined requirements
§  Working complex projects with moderate to high breadth of responsibility
 
§  Performing additional role job duties as required
 

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04 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.   For our new...

... dedicated PowerCARD “Centre of Excellence" in Athens we are currently are looking for Application Developers Java & Oracle
in order to strengthen our IT Development Department.

The jobholder will be responsible for:



Writing code, programing, testing, and analyzing new application software
Working complex projects with moderate breadth of responsibility
Supporting all phases of development, from technical analysis to coding, testing, and maintenance
Performing additional role job duties as required

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03 Δεκ
Αθήνα [ACTIONLINE]

We are looking for a qualified Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for costumers with queries about products, orders and deliveries and provide support for sales representatives. Our ideas candidate is goal-oriented and has a deep knowledge of customer service. Responsibilities • Maintain an Accurate Database of Costumer and Information related • Process orders & paperwork...

... via e-mail or phone
• Check data accuracy in orders and invoices
• Contact details to obtain mission information or answer queries
• Liaise with Logistics to ensure timely deliveries and provide necessary documentation needed for export
• Maintain and update sales and costumer records
• Develop monthly sales reports
• Communicate import feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features
Requirements
• Exceptional written and oral knowledge of English
• Knowledge of French will be considered as an asset
• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with MS Office (MS Excel in particular)
• Have a strong eye for detail in order to accurately maintain a database of customer information
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

Send your Cv at 4u@actionline.gr
Note: All applications will be treated under confidentiality. Only short-listed ca candidates will be conducted.

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03 Δεκ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries.   For our Operations in Greece we currently are looking for an Application Developer .Net (Open Platforms) in order to strengthen our IT Development Department.       This...

... jobholder will be responsible for:
 


Designing and developing computer systems or programs, based on user defined requirements
Supporting all phases of development, from technical analysis to coding, testing, and maintenance
Writing code, programing, testing, and analyzing new application software
Working on moderately complex projects with moderate to high breadth of responsibility

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03 Δεκ
Αθήνα [HRSTRATEGY PRIVATE COMPANY]

Our client a private clinic for regenerative medicine with more than 55 years of experience wishes to hire 2 Doctors (Internal Medicine MD and a General Surgeon) Patients are coming from around the world and the clinic in mainly focused on regenerative therapies as well as anti-aging treatments. Clinic's target is to improve the quality of life of its patients by holistic individual tailormade therapies. Key requirements Bachelor of Medicine and Bachelor...

... of Surgery (MBBS) or Doctor of Medicine.
Experience in combining Allopathic medicine and Integrative or Regenerative Medicine, e.g. Detox therapy, IV Therapy, Ozone therapy, Vitamins, Minerals, Nutraceuticals, amino acids etc. would be an added benefit.
Able to work 5 days per week according to Duty planning.
At least 5 years of relevant working experience.
Organized, a self-starter ad detailed oriented.
Good command in English.
Willingness to learn German language once duty begin.

Key responsibilities
Provide necessary medical services to patients within his/her scope of practice and field of training in accordance with the stated policies, procedures and protocols of the Clinic Management.
Demonstrate professionalism when greeting and treating patients.
Educate, counsel and guide patients on disease prevention and healthy lifestyle habits.
Develop treatment plans for acute and chronic diseases.
Order diagnostic tests, screening evaluations and conduct patient examination.
Participate and offer health promotional talk programs.
Participate in review of medical policies, procedure and protocols.
Provide complete and appropriate documentations in the health record regarding clinical observations, diagnoses, treatment objectives and patients responses to treatment regimens.

Clinic offers
A friendly working environment.
Attractive numeration package.
Housing
Other incentives and fringe benefits
Permanent Employment

Please send your resume by email mentioning job title.

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29 Νοε
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.     SIA plans...

... to create a “Competence Centre" in Athens aiming to address the card business development activities for the SIA Group, to provide “best in class" card processing services in Greece and other European countries via the usage of the HPS PowerCARD suite.
 
 
For our new dedicated PowerCARD Competence Centre in Athens we are currently are looking for an IT Business Architect
 
in order to strengthen our Product & Architecture Solutions Department.
 
 
 
The jobholder will be responsible for:


Discussing business opportunities with prospect or existing Customers and contributing to their translation into business/user requirements
Defining the end-to-end Architectural Solution as per business/user requirements
Contributing to the collection and organization of the requirements and effort estimates to define project scope. Performing preliminary impact analysis, where required
Supporting the management in the definition of proposals (RFIs/RFPs) to new Customers, contributing to their preparation and validation
Supporting pre/post sales activities assisting the commercial team during presentations and workshops with Customers
Maintaining a broad knowledge of the card & payments market
Designing and maintaining the Enterprise Solution Architecture, ensuring alignment with technology standards and company strategy. Defining the Application Landscape and the Integration of the Application Components (internal and external)
Validating and approving functional and technical designs to ensure adherence to the defined business requirements
Collaborating with solution delivery teams to achieve best possible solution implementations in accordance with original requirement and design
Ensuring coherence and efficiency of the application platform
Defining eventual critical areas of improvement related to the performances and functionalities offered by the application platform
Defining guidelines and best practices for application platform enhancements. Contributing to the Roadmap of future enhancements and new services

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29 Νοε
Πανελλήνια [N/A]

Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis.  Alfa Beta is one of the largest retail chains with 304 Super Markets, 15 Cash & Carry, 108 franchise stores and over 14 000 employees.    Position Requirements  The SAP ORC Senior Functional Analyst will act as a liaison between the CoE...

... SAP Supply Chain organization and the Supply Chain/O2C departments of the different Operating Companies in scope, in collaboration with the local IT Demand organization. He/She will analyze business requirements, design the solution, write the functional specifications, configure, drive the developments and test enhancements to SAP systems.
 
More specifically, the job holder:

Translates business needs into advanced capabilities and best practices based on best in class standard packages and creates corresponding functional requirements as an input to application design 
Proposes solutions, configures the system and writes detailed functional specification of WRICEFs
Coordinates the execution of projects with the development teams in order to make sure the technical developments match the functional requirements of the systems and ensure quality is respected (Conduct functional Unit Tests and String Tests) 
Coordinates the execution of projects with the development teams located abroad in order to make sure the technical developments match the functional requirements of the systems and ensures quality is respected (Conduct Functional Unit Tests and String Tests)
Supports Integration Tests and UAT
Support the Change Management team, builds and maintains internal and external relationships with regard to the own domain of expertise in order to have an optimal cooperation with all relevant stakeholders, as well as a contribution to the desired strategy of the department
Provides day to day functional support, application administration & troubleshooting (L3 – L4) for all European Operating Companies in scope, in the context of the overall Operational Support Organization in place, in liaison with the vendor support organization
Follows applicable standards, procedures, guidelines and methodologies in the implementation and/or maintenance of the SAP Retail platform
Leads and supervises the work assigned to the team’s internal and external resources and partners with peers when integrating functionalities across applications and/or modules
Monitors & analyses technology trends in own area which could provide a benefit & improve capabilities for the business and support Strategy or Regional Roadmap

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22 Νοε
Πανελλήνια [N/A]

Our client, a well established company in the hospitality industry, is searching for a Contact Centre Manager to be based in Athens. Global strategic management of both a virtual remote and office-based multi-channel Contact Centre team in addition to various customer service and e-commerce fulfilment projects. Supports the development and upon approval directs the accurate effective execution of all multi-channel inbound and outbound contact centre reservation...

... customer service and after sales functions, in order to ensure the provision of high-quality guest service to B2C and B2B customers in support profitable business growth. Global Contact Centre KPI setting, monitoring and reporting for main stakeholders. Provide administrative support and direction in the handling of escalated pre-departure customer service resolution, group reservations, commercial contract management and key commercial strategic/tactical campaign management.  
 
Position’s duties and responsibilities 

Proactive global management of inbound and outbound customer enquiries, including but not limited to telephone calls, chat and emails, aimed at providing high quality service and maximizing revenue through industry leading conversion levels.
Recruitment, management and development of the global Contact Centre and agents, providing support, guidance and on-the-job training to ensure that high standards of customer service are established and maintained, and accurate selling and servicing techniques are implemented, thus contributing to the maximization of revenue generation and guest satisfaction.
Identify, propose and implement upon consultation with IT and approval of the CCO new technology to improve contact centre effectiveness, experience and efficiency whilst ensuring legal and PCI compliance at all times. 
Prepares global reporting on Department’s productivity and performance by market/region of the world, reviews results, and identifies areas of improvement, designs, and implements mitigation actions, in order to ensure maximization of booked staterooms across multiple departure years.
Identifies, develops, implements and evaluates policies and procedures that improves operational efficiency and effectiveness of the global Contact Centre, including the most efficient and economic deployment of human and financial resources.
Develops, submits and upon approval implements the budget of the global Contact Centre, monitors its accurate execution, identifies cost saving opportunities and proposes corrective actions in case of deviations, in order to ensure compliance with pre-set targets and achievement of annual EBITDA.
Coordinates, coaches and motivates the global team, through the appropriate training, development, and performance management to ensure that colleagues have the appropriate knowledge, skills and support that will help them perform effectively and contribute to the achievement of the Department’s short and long-term objectives.
Coordinates with finance in Greece/Cyprus the processing of guest deposits/payments/refunds and other invoice processing/disputes.
Business development and marketing/e-commerce team support including but not limited to the handling, capture and follow-up of brochure orders and ensuring all opportunities are captured in Salesforce, RADAR or any other CRM environment.
Provide and arrange for strategic coaching and leadership to global Contact Centre agents to improve intra team communication and performance, and other training support as required i.e. product training, customer service skills training, etc.
Implement and improve team workflow communication tools to ensure information symmetry and enhance support for daily decision making
Create, manage and report on global contact centre incentive plans aligned to strategic goals. 
Lead or participate in special projects providing technical, business insights and recommendations
An active participant and contributor to the Commercial Committee whilst managing other business duties/projects as required and assigned
Encourage and incentivize pre-selling of additional revenue generating services i.e. Up-selling, , Special Occasion Packages; Travel Insurance, etc.
Create and manage the global staffing roster ensuring optimum service levels, global coverage and efficiency to achieve annual strategic business goals

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22 Νοε
Πανελλήνια [N/A]

Our client, a well established company in the hospitality industry, is searching for a Commercial Business Analyst to be based in Athens.   Job Purpose Manage, develop, and enhance meaningful reports, analysis, forecasts and insights from various data sources to support the commercial (Sales, Marketing & PR) teams. This position requires a person who is comfortable with servers, databases, SQL (Structured Query Language), and ETL (Extract, Transform, Load)...

... processes, as they will be responsible for managing multiple data sources, standardizing, and storing them appropriately in databases that they access. To be successful in this position, candidates will need to take ownership of the cleanliness, quality and timeliness of the data and resulting reports, and not merely shepherd it from one system to another. Workflows that are designed by the Analyst will be used widely to move and transform data, preparing it for reporting and further consumption by partners within commercial and hotel operations.
This role is also responsible for ensuring a close partnership with a broad set of business stakeholders to gain in-depth understanding of business strategy, processes, services, road map and the context in which the business operates. The individual will serve as an internal point of contact and key liaison between business and various external/internal stakeholders.

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21 Νοε
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries.       For our Operations in Greece we currently are looking for an Application Developer in Java, PL SQL, C++ [Open Platforms] in order to strengthen our IT...

... Development Department.
 
 
The jobholder will be responsible for:


Designing and developing computer systems or programs, based on user defined requirements
Supporting all phases of development, from technical analysis to coding, testing, and maintenance
Supporting applications that are developed by a 3rd party partner
Writing code, programing, testing, and analyzing new application software
Working on moderately complex projects with moderate to high breadth of responsibility

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21 Νοε
Αθήνα [ΑΝΤΩΝΗΣ ΜΗΤΣΑΚΟΣ]

As a co-host you will be responsible for the smooth and high quality operation of the reservations already booked. You will handle all bookings, after the booking confirmation through the guests’ trip until the check out and the final review. Your responsibilities will be: • communicating with guests prior arrival and during their stay • welcoming the guests, physically or not • making sure that the agreed service level is maintained • supervising...

... and communicating with the cleaning services
• administration tasks for statistical and legal purposes
Requirements:
• young and polite personality
• very good knowledge of English language (second language is an asset)
• good knowledge of Athens downtown
• own transportation will be a plus
• work experience similar to the position will be a plus

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19 Νοε
Αθήνα [Magna Group]

Magna travel seeks to hire an experienced travel agent for their offices based in Glyfada. We are looking for a travel agent who is passionate about travel and client service. Your responsibilities will include: •Planning and selling transportation, accommodation, insurance and other travel services • Cooperating with clients to determine their needs and advising them on appropriate destinations, modes of transportation, travel dates, costs and...

... accommodation.

Requirements
• Proven work experience as a travel agent (5 years' min experience)
• Some flexibility required with working hours
• Excellent knowledge of air-ticket reservations systems and travel force
• Fluency in English; multilingualism is a plus
• Strong sales skills and commercial awareness
• Excellent team player
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in Hospitality, Travel, Tourism, Business or relevant field preferred
• Personal travel experience will be considered an advantage

We offer:
• A competitive remuneration package
• Excellent working environment

If the above description appeals to you, and you feel you are right for this position, we would be happy to meet with you! Please send your CV and a cover letter stating your interest to: nasos@magnatravel.gr

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