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German Customer Care Agent for DHL (m/w/d) | Greece, Thessaloniki TIME FRAME HELLAS represents a large company taking advantage of your German language skills. We set up communication processes down to the very last detail and also provide active support. As a Customer Care Agent for German DHL Support, you will be working at our modern site in Thessaloniki. Responsibilities include communicating with DHL customers from Germany and responding to their inquiries...
... via phone.
Duties and responsibilities:
• Inbound Customer Service by phone and/or e-mail
• Documentation of customer concerns
• Amongst others: Providing price and product information
• Processing customer complaints and troubleshooting
• Maintain customer satisfaction & loyalty
Job requirements that applicants should meet:
• Good communication skills in „German“ (C1 or C2)
• Excellent written skills
• Familiarity with computers and MS Office
• Work experience in Customer Service will be considered as advantage
Your experience in our company starts with training at our modern city in Thessaloniki, and comes with many benefits:
• Competitive monthly salary, 2 extra salaries per year & performance bonuses
• Paid training and coaching by our instructors
• Career development opportunities which never end!
Advance your career!
We look forward to receiving your application, preferably via our Online Tool! (max. 10 MB)
TIME FRAME Hellas ΕΠΕ
55133 Kalamaria / Thessaloniki
Mob.: 695 6666 490
As a mechatronics Engineer in the Material Flow Technology department you and your team are responsible for several kilometers of state-of-the art materials handling technology including maintenance, repair, and error analysis. Where your expertise is needed Technical maintenance, troubleshooting and service of automated materials handling equipment Control and monitoring of material flow in our logistics Work with internal and external service providers...
... and monitor compliance with the maintenance and accident prevention plans
Optimize control processes and quality assurance of the conveyor technology
What we’re looking for
Successfully completed vocational training in the field of mechatronics, industrial electrical engineering, automation technology or comparable engineering education
Initial relevant experience in industrial systems control, process control engineering and control engineering
Well-founded knowledge of the maintenance and error analysis of industrial equipment, preferably in materials-handling and material flow technology and basic knowledge of the common BUS systems in the automation environment
Good communication skills in English (German or Dutch is a plus)
To apply: please send your resume in Word format
Our client a company in the market of Signage, Digital Printings and Promotional Items wishes to hire a Production Manager in Albania Production Manager’s Responsibilities Oversees the production process, drawing up a production schedule. Ensures that the production is cost effective. Decides what resources are required. Drafts a timescale for the job. Estimates costs and set the quality standards. Monitors the production processes and adjust schedules...
... as needed.
Is responsible for the selection and maintenance of equipment.
Monitors product standards and implement quality control programs.
Liaises among different departments, e.g. suppliers, managers.
Work with managers to implement the company’s policies and goals.
Ensures that health and safety guidelines are followed.
Supervises and motivate a team of workers.
Reviews worker performance.
Identifies training needs.
Proven experience as production manager.
Deep knowledge of production management.
Understanding of quality standards and health & safety regulations.
Knowledge of performance evaluation and budgeting concepts.
Experience in reporting on key production metrics.
Proficient in MS Office and ERP software.
Outstanding communication ability.
Excellent organizational and leaderships skills.
Attention to detail.
Strong decision-making skills and a results-driven approach.
Our client a company in the market of Signage, Digital Printings and Promotional Items wishes to hire a Advertising Product Designer in Albania Product Designer’s Responsibilities: Creates design concepts and drawings to determine the best product. Presents product ideas to relevant team members for brainstorming. Suggests improvements to design and performance to product engineers. Transforms design concepts into functional prototypes. Performs research...
... on product technologies and structures to implement into design concepts.
Maintains up to date on current industry trends and market conditions.
Collaborates with designers to ensure accurate communication and efficiency in the design phase.
Modifies and revises existing designs to meet customer expectations.
Graduates of Design or Architecture.
Relevant work experience as a product designer is preferable.
Exceptional verbal and written communication skills.
Excellent eye for aesthetic design and customer services.
Good understanding of color science and combinations.
Artistic and innovative flair.
Excellent attention to detail.
Meticulous and diligent.
Strong knowledge of the industry and market trends.
Our client a luxurious 5-star Residence, Resort and Spa, private and dedicated to its residents in Albania, wishes to hire a Hotel Manager. Hotel Manager’s Responsibilities Oversees work at all levels (receptionists, kitchen staff, service staff, etc.) and set clear goals. Plans activities and assigns responsibilities to achieve the most efficient operating model. Manages budgets / expenses, analyzes and interprets financial information and monitors...
... sales and profits.
Creates and implements an intuitive and efficient marketing strategy to promote hotel services.
Communicates with clients when needed (welcomes them to the resort, addresses their complaints, resolves problems etc.).
Monitors internal problems such as maintenance of premises, staff or equipment shortages, renovations etc.
Collaborates with external parties such as suppliers, travel agencies.
Inspects facilities and enforces strict adherence to health and safety standards.
University Degree in Business, Economics, Marketing, or Hospitality.
More than 5 years-experience in similar positions.
Communication skills, analytical, operational, managerial coordination, leadership.
Very good command of English.
Very good knowledge of MS Office, ERP, reservations and other MIS systems.
Our client a supermarket chain in Albania, wishes to hire a Retail Sales Manager. The role: Reporting to the CEO, the Sales Manager oversees all commercial activities of the organization ensuring that it maximizes all opportunities for profit generation. Key Responsibilities Organizes all stores operations and allocate responsibilities to personnel. Supervises and guide staff towards maximum performance. Prepares and controls the stores’ budget...
... aiming for minimum expenditure and efficiency.
Monitors stock levels and purchases and ensures they stay within budget.
Deals with complaints from customers to maintain the store’s reputation.
Inspects the areas in the stores and resolve any issues that might arise.
Plans and oversee in-store promotional events or displays.
Keeps abreast of market trends to determine the need for improvements in the stores.
Analyzes sales and revenue reports and makes forecasts.
Ensures the stores fulfil all legal health and safety guidelines.
Degree in Business Administration/Management or related business/public administration field is preferred.
Minimum of 5 years’ experience in a senior leadership/management position.
Experience on management of trade center is a plus.
Excellent written and verbal communication skills.
Ability to communicate verbally and in writing to a very high standard in English.
Please send your resume by email mentioning job title.
Job Description: • Prepare overall marketing strategy for the brand, responsible for yearly budgets and its execution • Execution and reporting of marketing campaigns in all channels, responsible for all marketing activities with retailers and e-tailers • Develop and track performance of particular marketing channels(digital/social) • Cooperation with third party marketing service providers (agency management and procurements) • Manage PR...
... and press relations for product portfolio and brand
• Preparation of POS/in-store materials and managing procurement and production
• Localization (Translations and adaptation) of marketing materials to local language
• Managing marketing events and company events
• Managing social accounts including content creativity (Facebook, Instagram, Twitter etc.)
• Responsibility for company website content management
Required skills and capabilities:
• At least 3 years’ experience in Marketing ecosystem
• Excellent orientation in online marketing (social media and digital)
• Experience in paid and unpaid digital marketing channels including but not limited to Google AdWords, Facebook Advertising, Social Media, Banners and Mailing
• Good knowledge of PR processes and tools
• Monitoring digital marketing trends in the sector, competitors’ positioning and global best practices
• Highly motivated, continuous learner with ability to work across functions
• Assertiveness, independence, proactivity and being result oriented
Required education and certification:
• University degree from business administration or relevant degree
• Advanced command of English language
• Skills on photoshop, illustrator or similar content editing programs can be reason for preference
• Social media certificate owners can be preferred
Η εταιρία προσφέρει:
The company offers:
Competitive remuneration package
Excellent working environment
Do you like to discover new destinations, fascinating people and customs? Large and rapidly developed holding, looking for colleagues for a summer job in Greece! We are searching for 25 Representatives in Chalkidiki, Crete, Thasos, Zakynthos, and Corfu. The job involves going to Greece for a period of about 5 months (during the May-October season). Coordinates the transfer to the airport's tourists to resorts and carries out tourist programs with...
Tour representatives may be 'on-call' 24 hours a day.
Prepares informative material for tourists
Provides information to the group, both before and during the program
Resolving conflict with clients
Referring complaints and problems to senior management
Specialized training in the field of tourism, seminars, and excursions
Monthly fixed income insurance plus significant bonuses according to results
Certificate of successful completion of international practice
Tour operator will pay the cost of transport, accommodation, and meals in Greece (throughout the activity).
Excellent knowledge of Romanian or Polish or Bulgarian or Serbian + English or Greek language
Category B driving license & good driving skills
Communication skills (both oral and written)
Listening and negotiation skills
Friendly and approachable manner problem-solving
Planning and organizational skills
Ability to work under pressure
On behalf of our Limassol based client, a company which is developing, producing and exporting consumer goods to + 50 countries, we are looking for an experienced Business administration officer. Job requirements: • Order processing & communication between suppliers, carriers, and vendors • Checking all applicable documentation is in place and fully compliant by following international trade rules and regulations. • Communication with local Logistics...
... providers for Inbound & Outbound freight.
• Review and process all incoming e-shop orders accurately
• Support the Sales Teams for customer-specific tasks as required such as product listing
• Assist in organizing marketing activities & events from concept to execution
• Responsible to maintain files and records, including customer records
• Weekly preparation of reports and documents.
• Bachelor is required by any degree.
• Experience in this position field will be considered as an advantage.
• Excellent command of English and Greek language, both in written and oral communication.
• Team spirit and ability to work in a collaborative environment with other members but also independently.
• Very good verbal and written communication skills
If you are interested, please send your CV: firstname.lastname@example.org.
Our client a textile industry established in Albania is currently seeking to hire a Production Manager. Suitable candidates, textile technologists, chemists or mechanical engineers should have experience of at least 3 years in a leading position in a well-established company. Knowledge of at least one foreign language, human resources and financial management, inventory management, energetic, ambitious, with administrative and organizational skills. The...
... job holder will have the following job description:
Leads the activities of the production process according to the qualitative and quantitative objectives set by the management.
Participates in the preparation of the plant's annual operating budget.
Management of personnel by assigning tasks to the right people, ensuring their vocational training by participating in the recruitment, evaluation, in accordance with company's procedures.
Organizes the allocation of personnel shifts.
Monitors compliance with the safety rules and quality standards and actively participate in the necessary corrective actions.
Cooperates with supply chain, accounting, distribution and generally every other department involved in the production process pursuing to meet production targets, customer service and cost-efficiency of the unit.
Investigates and proposes new methods of production in-order-to increase the efficiency of the production procedure.
Communicates appropriately with customer representatives to help improve the efficiency of the production process.
Please send your resume by email mentioning job title.