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Chatinstead is a Cyprus based chat platform with live agents. The platform is used in websites and it pro-actively engages website visitors in real time, optimizes sales lead generation and improves customer experience. ChatInstead also offers social media live chat services for every popular social media platform. We are looking to hire external Russian & English-speaking associates, working from home for an e-thinking and fast forward company Company...
● 8 hours remotely-working shifts from Mon. to Sun. (weekends paid extra)
● Fixed salary, paid on time
● Company Laptop equipped with all necessary software and tools
● Accurately response to customer inquiries through instant messaging software and email (no phone)
● Effectively manage and respond to high volumes of chats submitted through company portal
● Maintain updated knowledge of offered products and services of customers
● Actively participate in scheduled training sessions at pre-announced times
● Follow communication procedures, guidelines and policies
● Excellent typing skills in Russian and English language
● Excellent communicator who is engaging, listens, asks questions
● High Attention to detail
● Multitasking skills – Ability to navigate or toggle many browser screens and maintain chat conversations simultaneously
● Ability to Work remotely and independently
● Dynamic and engaging written communication style
● Ability to prioritise, manage time effectively and follow up thoroughly
● Candidate should have a high-speed fixed internet service (20Mbps or higher). A Mobile Internet backup device will be provided from the Company to avoid downtimes.
Apply for the position by sending your CV at the following email: firstname.lastname@example.org