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Karma Group has been dominating the Asia-Pacific region for over 24 years and is now due to our rapid expansion in Europe in need of Member Relations Executives that can work independently in of support European Sales divisions. Location: Crete, Cyprus, Greece Bavaria, Germany. About Us: Karma Group was founded by visionary chairman John Spence, who pioneered the holiday ownership concept in Asia through Royal Resorts and then continued to innovate with the...
Account Manager (AM01_18) We are looking for a passionate Account Μanager who will partner with our customers and ensure their long-term success. The Account Manager role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities. Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Accounts...
Affiliate Executive Novibet, is a well-known, fast-growing sportsbook and casino operator, providing first class promotions, the most competitive odds, up to 1500 unique casino games and also top-notch customer support. As a part of our continuous growth, we are looking to add an Affiliate Executive to join our Athens team. This is a fantastic opportunity for executives with great sales skills, highly focused and dedicated to maintain fruitful relationships...
Marketing Communication Officer Ref. Nr.: MrCmOf We are the market leader in the field of Electrical Equipment and we have specialized Lighting, Photovoltaic, Industrial Equipment and Building Solutions departments as well as two states of Electrical Panel Production Plants. The combination of high quality products, well trained personnel as well as an organized and flexible organizational structure allow us to be our customer’s top choice and we make sure...
We are looking for a creative and resourceful Digital User Experience Researcher with strong design research skills to join our team. We want someone who can think outside (and inside) the box and provide fresh thought leadership, but we are also looking for an individual with human centric design experience (digital customer experience, customer experience strategy & performance management and customer journey transformation & delivery experience)...
... to lead customer experience strategic initiatives and revolutionize service delivery and customer satisfaction through the use of advanced analytics and design thinking methodologies. This is a both a strategic and execution role with interaction from the C-levels to on-the-ground teams across the company. The role reports directly to Digital Transformation General Manager.
Main Responsibilities / Accountabilities
Work with consumer insights and internal/external agencies, in highly collaborative and agile, workshop driven teams, to conceptualize, visualize and design clean and simple digital experiences with the goal of improving the customer experience, reducing processing time and improve overall response rates.
Demonstrate a higher than usual degree of user empathy, and will be able to tell a compelling story about the motivations and intentions of our users, inspiring all stakeholders towards “Aha!” moments.
Integrates how the big picture of the initiatives comes together from definition through implementation on implications across the business. The role ensures accountability and enables the predictability of the outcomes of each transformation initiative
Supports large-scale enterprise-wide projects that incorporate a proactive and innovative solution to addressing business challenges and achieving organizational goals and objectives.
Ensure effective stakeholder engagement and communications. Ensures timelines are adhered to for initiatives by keeping executives aware of any red flags concerning the timing or integration process
Responsible to guide teams through human-centered design processes and how to observe, ideate, prototype, design & measure the impact of digital experiences.
Responsible for process improvement and leading enterprise initiatives focused on enhancing customer experience across our products and channels to drive increased engagement and revenue.
Responsible to create an Ecosystem of partnerships in order to add value to product offering and expand the channels that reach customers.
Have a broad understanding of the digital marketing ecosystem.
Display a solid understanding of industry trends, best practices, performance insights, delivery platforms, automation methods, and campaign strategies that can best address common marketing challenges.