Αγγελίες εργασίας για Customer. Ξεκινήστε καριέρα Customer στην Ελλάδα!

Βλέπετε 116 από τις 17 αγγελίες.
19 Ιουλ
Πανελλήνια [N/A]

SIA Group is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries.   For our Operations in Greece we currently have an exciting opportunity for a talented IT Security Analyst to join our IT Infrastructures Department in Greece.    The...

... jobholder will be required to:


Implementation and maintenance of the information security management system for the SIA local business
Ensuring compliance to SIA’s security standards and policy
Planning, implementing, managing, reviewing and adjusting security controls for the protection of the organizations assets.
Definition and documentation of operating procedures and controls for Cyber Security
Support in the definition of security requirements concerning significant projects and initiatives
Understanding the entire scope of work including every detail related to deliverables, methodologies, customer expectations and assumptions on cyber security related projects
Serving as an internal analyst to the business and acting as single point of contact regarding security issues for the client during projects

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17 Ιουλ
Χαλκίδα [ΑΓΓΕΛΑΚΗΣ Α.Ε.]

Η Βιομηχανική και Πτηνοτροφική Επιχείρηση ΑΓΓΕΛΑΚΗΣ Α.Ε. με έδρα τη Χαλκίδα ζητεί: ΣΤΕΛΕΧΟΣ ΕΜΠΟΡΙΚΟΥ ΤΜΗΜΑΤΟΣ (SALES SUPPORT) στην περιοχή Πούρνος Ευβοίας ΠΕΡΙΓΡΑΦΗ: • Διαχείριση και ανάπτυξη συγκεκριμένου πελατολογίου λιανικού εμπορίου Super market (Μεγάλων...

... Αλυσίδων), επαφή και υλοποίηση των στόχων και της συμφωνίας ανά πελάτη (Retail & Ho.Re.Ca), Χονδρεμπόρους, Cash & Carry και Εταιρικών Πελατών ( Key Αccounts)
• Εξυπηρέτηση Πελατών
• Συμμετοχή στην διαμόρφωση των προσφορών, σχεδιασμός ενεργειών (προβολών, extra ενεργειών στο κατάστημα)
• Δημιουργία και επίτευξη εμπορικών στόχων – reporting
• Εφαρμογή της εταιρικής πιστωτικής πολιτικής
• Σωστή εκτίμηση για τα μεγέθη και τις εξελίξεις της αγοράς
• Ανάπτυξη καλών σχέσεων με όλους τους πελάτες, δημιουργία αποτελεσματικού customer service.

Ο ΙΔΑΝΙΚΟΣ ΥΠΟΨΗΦΙΟΣ:
• Πτυχίο ΑΕΙ οικονομικών επιστημών– μεταπτυχιακός τίτλος επιθυμητός
• Άριστος χειρισμός Η/Υ σε περιβάλλον MS Office, ERP/SAP & Internet
• Άριστη γνώση της Αγγλικής Γλώσσας και λογισμικού Εμπορικής Διαχείρισης.
• Προϋπηρεσία 2-5 ετών στις πωλήσεις D2D, Β2Β, Β2C - εμπειρία στο χώρο των τροφίμων FMCG, HORECA
• Διάθεση και ενθουσιασμός για επίτευξη στόχων μέσα στα πλαίσια ενός εξαιρετικά απαιτητικού περιβάλλοντος
• Πολύ καλές επικοινωνιακές ικανότητες, επαγγελματική εμφάνιση και συμπεριφορά
• Σημαντική η εντοπιότητα ή η δυνατότητα μετεγκατάστασης

Η ΕΤΑΙΡΕΙΑ ΠΡΟΣΦΕΡΕΙ:
Σύγχρονο και δυναμικό περιβάλλον εργασίας
Ανταγωνιστικό πακέτο αποδοχών ανάλογα με τις ικανότητες και σταθερή αμοιβή
Εξαιρετικές προοπτικές εξέλιξης

Εάν η δημιουργική εργασία μέσα στα πλαίσια μιας ταχύτατα αναπτυσσόμενης επιχείρησης αποτελεί για σας επαγγελματική πρόκληση, τότε στείλτε το βιογραφικό σας σημείωμα υπόψιν Δ/νσης Ανθρωπίνων Πόρων, στο παρακάτω email.
Τηλ.: 2221045012 Fax:2221 0 42010

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14 Ιουλ
Αθήνα [EightDreams Hotels]

Position: General Manager for a new hotel project at a very early stage (pre-opening phase). The hotel will be a small, 4* property close to the city centre (Athens). Pre-opening phase: To participate in the process of organizing the property as well as to work with the pre-opening team. Finance & Accounting Manage the location’s P&L and reporting ensuring that all revenue, costs and data is consistent across all channels. Compliance Ensure compliance...

... with all location-applicable laws and practices and report all issues that arise or may cause a disruption to the business
Human Resources
Lead and support the recruitment and selection process for open positions at the location.
Create and manage the staffing plan for the location.
Be the location’s main POC for training needs assessment and delivery of training.
Revise and manage the location’s payroll, benefits and incentive plans.
Supervise the implementation of environmental health and safety plan at the location
Revenue Management-Sales
Meet and exceed the location’s revenue goals-Establish and manage the sales strategy for the location
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction
Project Management
Skilful in managing project and working organised in a constantly changing environment.
Being inspired about multi-tasking and setting a new business on the map.
Customer Satisfaction
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property.
Executes business plans designed to maximize property customer satisfaction, profitability, and market share.
Requirements
(language, years of experience, area of experience, specific knowledge)
Prior experience running a hotel as well as leading
multiple departments and supervisors
Experience in running a full round/full-service hospitality business with a turnover of 1.5 Euro million+
Experience in pre-opening and launching a new business in and/or around
Sound financial management skills
Excellent communication skills
Fluent in English
Experience working in multicultural environments (preferred)Sound understanding of processes and operational efficiency
Strong people management and negotiation skills
Solid abilities for reporting and analysing information for
decision making

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11 Ιουλ
Πανελλήνια [N/A]

Our client, a well-established company operating in the FMCG sector, is looking to hire a dynamic professional to join their team in Athens, Greece. Position’s Duties and Responsibilities Prepares monthly rolling order/shipment forecast and communicates it to suppliers Registers orders & receipts in the system Monitors imports activities Liaises with external partners (3PL), principals and authorities Supports S&OP process Monitors operational performance...

... against agreed S&OP plans with focus on deliverables, risk and opportunities to meet company objectives
Ensures shelf life monitoring & management, supports reduction of write offs
Collaborates closely with Sales on demand forecast delivery
Builds and provides data & cost analysis
Leads continuous process improvements targeting reduced operational costs and improved customer service level
On-demand documentation preparation for Labour authorities, Customs inspection, Fiscal legislation
Provides clarity and compliance of all obligations related to legal requirements

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10 Ιουλ
Πανελλήνια [N/A]

Our client is a multinational company operating in the pharmaceutical healthcare industry. The job holder will be responsible to support business units and the local leadership and commercial teams, implement the regional pricing foundation defined by the region with appropriate processes and KPI’s, increasingly driving more complex strategic pricing and contracting initiatives for the region. Creates the local pricing culture, supports the standardization...

... of tools, processes and metrics ensuring sustainability and best in class service.
Drives country account & price segmentation, including building customer specific price lists based on the regional target and floor prices and, driving adaptive strategies based on go-to market strategy, reimbursement, market & competitive dynamics. 
Becomes partner of the negotiation team for major tenders & big deals, works with the team to make the final pricing decisions.
Governance process local owner, including preparation of the business cases for pricing committee approval.
Gathers & analyzes competitive moves, suggests & implements local strategies.
Collect relevant information to support quality pricing decisions and present analysis.
Reviews pricing proposals with respect to marketing guidance and business objectives.
Ensures compliance with company policies and local legislation.

 

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09 Ιουλ
Αθήνα [EightDreams Hotels]

Duties and Responsibilities: Responsible for Corporate and Travel Agent Room Sales for the hotel. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. Update action plans and financial objectives quarterly. Identify new markets and business opportunities and increase sales. Represent Hotels in various events and exhibition. Implements all sales action plans related to my market areas as...

... outlined in the marketing plan.
Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
Provide the highest quality of service to the customer at all times.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
Assess additional training needs based on data gathered and interaction with sales team from property visits.
Attending all department and hotel meetings as necessary.
Targeting key accounts potential for the company.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Acquiring and developing new business accounts and preparing sales proposals for clients.
Prerequisites:
Proven success in a similar role and environment.
Empathy towards your customers and colleagues.
Pride and attention to detail.
Polished personal presentation with Warm, confident and hospitable personality.
Education:
3 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
Experience:
3 to 4 years experience in the sales and marketing or related professional area.

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08 Ιουλ
Πανελλήνια [N/A]

Στο πλαίσιο άμεσης ανάπτυξης του Τομέα Τηλεφωνικής Εξυπηρέτησης, η NEW SIA GREECE S.A. αναζητά υποψηφίους για πλήρη απασχόληση (8ωρη). Η SIA ηγείται σε ευρωπαϊκό επίπεδο στον σχεδιασμό, τη δημιουργία και την διαχείριση τεχνολογικών υποδομών και υπηρεσιών για Χρηματοπιστωτικά...

... Ιδρύματα, Κεντρικές Τράπεζες, Ιδιωτικές Επιχειρήσεις και Δημόσιο Τομέα στους τομείς πληρωμών, καρτών, υπηρεσιών δικτύου κεφαλαιαγορών και τηλεφωνικών κέντρων εξυπηρέτησης, παρέχοντας υπηρεσίες σε πάνω από 50 χώρες και έχει προσφάτως αναλάβει το σύνολο των εργασιών της εταιρίας First Data Hellas.
 
 
 
Περιγραφή Εργασίας
 
Ο κάτοχος της θέσης θα είναι υπεύθυνος για την εξυπηρέτηση πελατών σε προϊόντα όπως δάνεια, κάρτες κτλ. μέσω της διαχείρισης εισερχομένων τηλεφωνικών κλήσεων με καθορισμένο τρόπο και διαδικασίες. Για την εκτέλεση των καθηκόντων, ο εργαζόμενος θα χρησιμοποιεί ηλεκτρονικό σύστημα για την παρακολούθηση, συλλογή πληροφοριών και / ή την αντιμετώπιση προβλημάτων.
 
Προφίλ Θέσης και Καθήκοντα Εργασίας

Άριστες επικοινωνιακές δεξιότητες στην τηλεφωνική επικοινωνία
Διαχείριση εισερχομένων κλήσεων και προτεραιοποίηση τους
Διάγνωση αιτήματος ή/και προβλήματος του πελάτη με στόχο την άμεση εξυπηρέτησή του
Καταχώρηση σχετικών δεδομένων στα απαραίτητα πληροφορικά συστήματα της εταιρείας
Διεκπεραίωση διαχειριστικών εργασιών (αρχειοθέτηση κτλ)

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03 Ιουλ
Πανελλήνια [N/A]

SYSTEMS SUNLIGHT S.A. ranks among the world's top multinational producers of energy products and systems while is active in the design, production and distribution of batteries with a manpower that exceeds 800 employees in Greece and abroad. With a production range of more than 1,500 specialized products, SYSTEMS SUNLIGHT S.A. covers the energy needs of sectors with particularly high demands, including Industry, Transportation, Telecommunications, Defense...

... Construction and Infrastructure.
Our company seeks to hire an IT Service Desk Analyst to provide support to the IT team. The role reports to the IT Manager and is based in Athens, Greece.
Main Responsibilities 

Act as a single point of contact for phone calls and emails from internal customers regarding IT issues and queries;
Logs all incidents and requests in the Incident Management Tool from identification through resolution;
Analyze and resolve incidents and requests regarding use of application software or hardware;
Escalate to other IT teams and engage other service resources to resolve incidents that are beyond the scope of ability or responsibility;
Follow up to ensure incidents are resolved, requests are filled, and the customer communication is complete;
Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner;
Maintain a high degree of customer service and an end-to-end customer experience through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with professional attitude for all support queries and requests.

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02 Ιουλ
Πανελλήνια [N/A]

Alfa Beta is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis.  Alfa Beta Vassilopoulos is one of the largest retail chain with 300 Super Markets, 15 Cash & Carry, 161 franchise stores and over 14 000 employees.   Position Requirements Provides support and guidance to Store Managers, Supervisors and employees regarding...

... HR-related and employees’ issues 
Participates in Hiring Process for stores (Recruitment, evaluation and selection of suitable candidates)
Manages the overall HR processes of new hires, internal transfers and resignations
Ensures the implementation of health and safety rules at the workplace
Assists with various HR projects as required

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28 Ιουν
Πανελλήνια [N/A]

APIVITA is a pioneering Greek company that has been producing innovative natural cosmetics since 1979. APIVITA products provide safe and effective care protection and natural beauty solutions for the face, body and hair, derived from bee products and the powerful Greek flora. APIVITA since 2017 is a company of the PUIG Group and has a worldwide distribution, including a subsidiary in Spain, APIVITA SPAIN, and presence in 12 countries such as Hong Kong, Cyprus...

... Romania, Belgium, Netherlands, Portugal, Ukraine, Croatia, Bulgaria, Latvia, United Kingdom, Hungary and Italy. In APIVITA we share a vision for sustainable development with the utmost respect and love for nature and mankind. We therefore seek people with an outstanding ability to communicate APIVITA’ s uniqueness, philosophy and values and effectively promote and sell its products and services.
 
Follow the link to find out more information: www.apivita.com
 
Job Purpose:
 
We are looking for a promising E-business Assistant to support our Global Communication team in enhancing our brand on the internet.
 
The job holder:


Administers company’s e-shop
Tracks and processes customer orders. Deals with customers complaints
Manages company’s blog
Creates, manages and maintains content online
Administers changes to the company websites such as adding new products, price changes, promotions and customer resources
Compile and report on product and sales data
Manages company’s newsletter

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26 Ιουν
Αθήνα [Dirigo]

DIRIGO is a fast growing company, operating in the boutique hospitality & events management sector. We are currently looking for a high-calibre candidate to join our Reservations’ Department, based in our head offices in Kifissia, Greece. In this role, you will be responsible for communicating with the clients and providing them the appropriate information, organizing the reservations, handling the O.T.A.s presence and supporting the sales and marketing...

... strategy of the luxurious hotels that we operate.
RESPONSIBILITIES
• Answering Phone Calls, taking messages and handling e-mail correspondence
• Handling and preparing reservations through emails and phone calls
• Organizing the reservations
• Delivering sales growth
• Handling the O.T.A.s presence
• Supporting the sales and marketing strategy
• Providing excellent customer service all times

QUALIFICATIONS
• Excellent comand of the English Language, an extra language would be a plus
• Excellent Communication skills and telephone manners
• Customer-friendly attitude
• Ability to work independently with minimum spervision
• Team player
• Reliable, dedicated work ethic

WHAT WE OFFER
• Competitive Salary
• Friendly environment
• Opportunity to grow your expertise through new Digital projects and operations.
If you are interested in this position please reply by sending us an updated CV in English and a recent photograph attached.
Interviews will take place in our headquarters in Kifissia.

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24 Ιουν
Αθήνα [HRSTRATEGY]

Our client a leading multi-national industrial company, wishes to hire an S&OP Manager in Athens. Reports to: Group Planning & Logistics Director or Head of Planning & Sales Business Processes (TBD) Subordinates: Demand Planners (4) Job Purpose Owner of the Global S&OP process, execution and continuous improvement. Lead implementation of processes, tools and training to drive accuracy, efficiency, and accountability across the multifunctional team. Demand...

... Planning team leader and owner of the overall demand process and demand planning capability. Responsible for total FG Forecast Reasonability based on business and market trend.

Key Accountabilities

Prepare and Lead Pre-S&OP and S&OP meeting.
Develop and implement S&OP process metrics and scorecards to drive consistent process adherence & participation.
Lead integration and adoption of proven Continuous Improvement methodologies to identify, diagnose, improve, and stabilize S&OP processes.
Attend and influence Demand and Supply Reviews.
Drive business decisions based on proven performance and effective coaching that lead to highest service possible at lowest possible inventory.
Consolidate Global Demand for Total FG and sense check reasonability.
Be the role model of an unbiased forecast and challenge the sales team assumptions.
Drive FG inventories sell out plan.
Resolve critical deviations from plans and supply issues on the spot in close cooperation with key stake-holders.
Operate with a continuous improvement mindset. Research and remain abreast of latest tools, technologies, and best practices.
Ensure effective sharing of best practices across countries to leverage competitive advantage.
KPIs-Performance Measures
Customer Service
Forecast Accuracy and Bias
Inventories FG
Qualifications
University Degree Engineering, Maths or Financial
M. Sc or MBA
Proficient user of the English language
IT literate with advanced MS Excel and/or Access skills
SAP Knowledge

Professional Experience
6-8 years of relevant experience
Experience working within fast-paced, complex, dynamic, multi-cultural business environment
Please send your cv in English in Microsoft Word format

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24 Ιουν
Αθήνα [HRSTRATEGY]

Ο πελάτης μας, όμιλος επιχειρήσεων με ηγετική παρουσία στον τομέα των FMCG, επιθυμεί να προσλάβει Γενικό Διευθυντή με έδρα την Αθήνα. Σκοπός της θέσης: Αναφέρεται στον ιδιοκτήτη/ Διευθύνοντα Σύμβουλο και έχει ως κύριο ρόλο την διοίκηση της εταιρίας σε όλους...

... του τομείς, ασκώντας εποπτεία και ηγεσία, με στόχο την διασφάλιση των αποτελεσμάτων, την κερδοφορία και την ανάπτυξη του Ανθρώπινου Δυναμικού της εταιρείας. Διασφαλίζει επίσης την ικανοποίηση των πελατών καθώς και την αποτελεσματική διαχείριση των σχέσεων με όλους τους συνεργάτες της εταιρείας.
Περιοχές ευθύνης:
Διευθύνσεις: Οικονομική, Λειτουργίας, Πωλήσεων, Προμηθειών, Ανθρώπινου Δυναμικού, Συστημάτων και Μηχανοργάνωσης, Ποιότητας, Τεχνική.
Συνοπτική Περιγραφή θέσης:
Συμβάλλει στον σχεδιασμό και κατόπιν εγκρίσεως διευθύνει όλες τις ενέργειες για επίτευξη των στόχων του ετήσιου επιχειρησιακού σχεδίου (business plan) της εταιρείας.
Κατά την υλοποίηση του στρατηγικού πλάνου και των ετήσιων επιχειρησιακών σχεδίων παρακολουθεί τις αποκλίσεις και εισηγείται προς τη διοίκηση της εταιρείας τις απαιτούμενες διορθωτικές ενέργειες.
Εγγυάται την αύξηση της αποτελεσματικότητας του διοικητικού μηχανισμού της εταιρείας, παρέχοντας αποτελεσματική εποπτεία και ηγεσία, συμβάλλοντας στην αύξηση του βαθμού οργάνωσης και ετοιμότητας των διευθυντικών στελεχών και των ομάδων τους, υιοθετώντας μεθόδους σύγχρονης διοίκησης.
Αξιολογεί τα αποτελέσματα της κερδοφορίας ανά κατηγορίες προϊόντων ή ομάδων πελατών και εισηγείται στη διοίκηση διορθωτικές ενέργειες.
Εντοπίζει τις άμεσες και μακροχρόνιες επιχειρησιακές προτεραιότητες σε κάθε Διεύθυνση των οποίων παρακολουθεί στενά την υλοποίηση.
Εμπειρία και Ικανότητες κατόχου θέσης:
Εμπειρία σε αντίστοιχη θέση πολυεθνικής ή μεγάλης ελληνικής εταιρίας. 7-10 χρόνια τουλάχιστον.
Πολύ καλές γνώσεις διοίκησης λιανεμπορίου κατά κανόνα εταιριών που λειτουργούν με πολλά καταστήματα ιδιόκτητα ή franchise και έχουν οργανωμένα κεντρικά γραφεία τα οποία οργανώνουν, κατευθύνουν και ελέγχουν όλες τις περιοχές λειτουργίας των καταστημάτων.
Άριστες ικανότητες οικονομικής ανάλυσης των εμπορικών δεδομένων.
Γνώση και εμπειρία της Ελληνικής αγοράς
Γνώση σύγχρονων συστημάτων διοίκησης (Sales Toolkits, Αξιολόγησης της Απόδοσης, ERP, κα.)
Τυπικές Γνώσεις
Πτυχίο Ανώτατης Σχολής
Άριστη γνώση Αγγλικής γλώσσας
Απαιτούμενες Δεξιότητες (Competencies)
Ηγεσία & Επικοινωνία
Στρατηγική σκέψη
Εμπορική αντίληψη
Προσαρμοστικότητα, ευελιξία και συναισθηματική νοημοσύνη
Αποτελεσματικότητα και διοίκηση με πρακτικό και παραδειγματικό τρόπο (Hands-on)
Οργανωτικές ικανότητες
Διοίκηση Αλλαγής (Change Management)
Εστίαση στον πελάτη (Customer focus)
Δημιουργικότητα
Ομαδική Εργασία

Βιογραφικά σημειώματα παρακαλείστε να υποβάλετε αναφέροντας τη θέση για την οποία ενδιαφέρεστε.

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23 Ιουν
Αθήνα [Alfa Beta Vassilopoulos]

Company Profile Alfa Beta is one of the largest retail chain with 298 Super Markets, 16 Cash & Carry, 150 franchise stores and over 14 000 employees. Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis. Position Requirements Prepares physical inventory results on a timely basis for...

... distribution to management. Presents the findings or translates the data into an understandable document by writing complex ideas in a structured, clearly and simple way
Works with large amounts of data, facts, figures, and analyses the data to find conclusions. Evaluates the numbers, trends, and data to come to new conclusions and interprets data and analyses results using statistical techniques
Performs daily, weekly & monthly analysis and presents findings where improvement areas are expected
Works closely with Managers or other Department Heads e.g. Stores & Commercial Operations in order to ensure data understanding and to provide business proposals and information needed
Supports planning team with relevant proposals
Maintains accounting controls by preparing and recommending policies and procedures

Candidate Profile

Master’s Degree in Finance, Accounting, Business Administration or any other relevant field
2-4 years of related work experience in a well-known Consulting Firm and/or in relevant areas of a large Greek or Multinational company
Fluency in English language, both written and spoken
Excellent knowledge of MS Office (especially excel) and statistical packages for analyzing datasets
Knowledge of SAP BW, MM/RETAIL/FICO is also an asset
Strong results and customer orientation
Advanced analytical skills with emphasis on numerical skills & data analysis
Very good planning and organizing skills, with emphasis on working under pressure
Very good communication skills
Teamwork and cooperation


Remuneration
The company offers a competitive remuneration package and excellent career prospects


Contact Details
On line quoting reference: (ref: INV_ANALYST)

Address: 81, Spaton Ave.
Zip code: 153 44
City: Gerakas – Attiki

All applications will be treated as confidential

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23 Ιουν
Αθήνα [Alfa Beta Vassilopoulos]

Company Profile Alfa Beta is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis. Alfa Beta Vassilopoulos is one of the largest retail chain with 300 Super Markets, 15 Cash & Carry, 157 franchise stores and over 14 000 employees. Position Requirements The position of Information Security GRC Consultant EU is a...

... position within the Ahold Delhaize Global Support Office Information Security organization, ensuring regional GRC (Governance, Risk and Compliance) and Awareness related projects successful delivery.

More specifically, the job holder:

Supports the Head of Compliance, Policy, Awareness & Risk in the development of Information Security strategic plans and defining the tactical initiatives necessary to achieve strategic goals related to information security in the respective country
Ensures that all external information security requirements for the external legal and regulatory mandates are embedded in the IS Control Framework
Ensures a strong understanding of potential IS risks and threat landscape
Records risk activities and issues in GRC tool, follows up on issues and reports assessment results and risk ratings to the appropriate level
Reviews periodically the risk process for continuous improvements in the process to ensure the most effective and efficient process is implemented
Analyzes business requirements and determines overall training strategy
Develops and deploys training programs to address security violations, industry trends, and updates in regards to laws, regulations, policies, and business processes
Maintains the IS policy framework, ensuring ongoing accuracy and applicability
Identifies new business requirements or industry trends, analyzes business impact, and makes policy framework adjustments when necessary
Drafts and gains approval for new IS policies, standards, procedures and guidelines


Candidate Profile

Bachelor’s and Master’s degree in Information Technology, Audit, Business Administration or any other relevant field. Relevant certifications in IS domain will be considered an asset
2-5 years relevant experience in Information Security or IT audit function
Excellent command of English language, both written and spoken
Excellent knowledge of MS Office
Strong results orientation to achieve goals
Flexibility and adjustability in a multinational environment
Advanced communication skills, including strong presentation skills
Advanced interpersonal skills and teamwork
Traveling up to 15% depending on the nature and the duration of the assigned projects/work


Remuneration

The company offers a competitive remuneration package and excellent career prospects within an international retail environment.

Contact Details
On line quoting reference: (ref: IS_2019)

Address: 81, Spaton Ave.
Zip code: 153 44
City: Gerakas – Attiki

All applications will be treated as confidential

Tags:

23 Ιουν
Αθήνα [Alfa Beta Vassilopoulos]

Company Profile Alfa Beta is one of the largest retail chain with 298 Super Markets, 15 Cash & Carry, 152 franchise stores and over 14 000 employees. Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis. Position Requirements The Finance Business Partner, is a member of the Finance Team...

... supporting the day-to-day operation of the Business Development Department and acting as an integrated member of the Business Development team. He/She is responsible for reporting, measuring and contributing to the business plans, drives the planning cycle, challenges the operations on how to improve performance and follows up on projects and strategic initiatives.

More specifically:
• Helps in the development of the BD Department strategy from the finance perspective, acting as finance partner to the business, providing adequate management information for decision making and building together with the Investment Analysis Department business cases and investment analysis
• Supports, challenges and helps to develop reliable forecasts and budgets prior to formal reviews by the leadership team
• Monitors and reviews the pipeline of stores, the investment proposals and real estate deals, the progress of CAPEX and OPEX spending against budget and forecasts, the suppliers’ and constructors’ evaluation, the payments for real estate certifications of constructors or developers based on the company’s credit policy
• Develops tools for the effective target setting and monitoring of the BD department, including timetables, CAPEX, OPEX, sales performance of new/remodeled stores etc (contract management, CAPEX forecasting, future locations mapping etc)
• Assists with analysis and insights the target setting for tenderings of services and products procured by any method (Not For Resale or not)
• Ensures the maintenance of right processes, policies and controls according to the risk & control framework


Candidate Profile
• Master’s Degree in Engineering, Finance, Business Administration or any other equivalent
• At least 5 years of experience in a large Greek or Multinational company preferably in the FMCG, Construction or Retail industry. Experience in similar role will be considered a strong asset
• Excellent command of English language, both written and spoken
• Excellent knowledge of MS Office with emphasis on Excel. SAP and Hyperion knowledge will be considered an asset
• Technical understanding and good knowledge of the business & processes of Finance and Business Development Department
• IFRS knowledge regarding business development related standards
• Strong analytical skills and understanding of numerical data
• Results orientation, accountability and resourcefulness
• Advanced communication & interpersonal skills, ability to build network & partnerships
• Strong multi-tasking and organizing skills
• Flexibility and adaptability to changing circumstances & multicultural environment

Remuneration
The company offers a competitive remuneration package and excellent career prospects


Contact Details
On line quoting reference: (ref: FBP_BD)

Address: 81, Spaton Ave.
Zip code: 153 44
City: Gerakas – Attiki

All applications will be treated as confidential

Tags:

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