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Role profile: Role title: Shop Manager Function: Band: Sub-function: Reports to: Kos Role purpose: The job holder will be reporting to Regional Sales Manager and will be responsible for the day-to-day smooth operation of the store of his responsibility in accordance with overall company sales policy. Key accountabilities and decision ownership: To maximize profitability by achieving store targets. To apply all company’s policies procedures. To effectively...
We are looking for a Customer Service Officer with client-centric approach and critical problem solving ability to join our team. Main Responsibilities / Accountabilities •Resolve by telephone customers’ queries on general insurance contracts •Update internal IT systems with customers data and claims reports •Inform constantly customers about the progress of their request •Inform partners about the progress of customers’ requests •Handle...
... the incoming mail of the Department
•Ensure that appropriate changes were made to resolve customers’ request
•Make reports/presentations on customer service data
•Improve the overall customer relationship, make customers aware of the organization’s procedures